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 Customer Service

What is RedMan Training Gear's Corporate Address?
Macho Products, Inc.
10045 102nd Terrace
Sebastian, FL 32958

Where is your gear manufactured?
A majority of our products are manufactured at our headquarters in Sebastian, Florida.

What is RedMan Training Gear's relationship to Macho Products, Inc?
RedMan Training Gear is a division of Macho Products, Inc. Macho Products was founded in 1980 and is the leading U.S. manufacturer of Martial Arts sparring gear. Visit www.machoproducts.com to find out more.

Who do I contact about my ideas for new product development?
You can get in touch with our corporate office at the mailing address listed above.

While we we'd like to review every request we receive, we are unable to respond to each individually. If we are interested in pursuing the opportunity you present, we'll be in touch with you directly.

We are unable to accept or review any proposal suggesting a new product or advertising campaign that is not copyrighted or patent-pending. At Macho Products, Inc., we work constantly to develop new product ideas and marketing strategies in a wide variety of areas. We do this to enhance and improve existing products, as well as to develop new merchandise for our customers. You may also be aware that we have an in-house design staff dedicated to the development, design and marketing of our products. While we appreciate your interest in Macho Products, Inc., we do not accept unsolicited ideas or business proposals from outside people or business entities.

How do I order Spare Parts or send RedMan equipment back for repair?
You can order Replacement Parts by calling the RedMan Training Gear Sales office at 800-865-7840. You can also find the replacement parts you need and submit for quote through the on-line wish basket function.

How long does it take to receive the gear once I place my order?
We try to keep all our gear in inventory. Most orders will be shipped within 24 hours of order placement.

Can anyone buy RedMan Training Gear and First Line Response Gear?
No. These products are sold only to Law Enforcement, Corrections, and Military agencies.

Whom do I contact for sponsorship?
Please mail all pertinent information to the corporate address listed above. Mass e-mails and phone solicitations will not be considered. All request must be submitted in writing. You can also fill out our Sponsorship Form located in the Customer Service area of this site. While we try to respond to every request, we are limited in the number of events we can sponsor in a year. If your event is a good venue for our product, we will make every effort to support it in some capacity.
 
 Product

What is the difference between the XP and WDS?
Both the RedMan XP and WDS training suits are designed to accept the same high level impact, and give the same blunt trauma protection. The WDS training suits have added protection with a different designed head and throat guard, and nylon mesh to offer the WDS suit the protection needed when using RedMan-approved training projectiles or Marking Cartridges. The RedMan XP is for blunt trauma protection and the RedMan WDS combines blunt trauma protection and the use of RedMan-approved training projectiles.

What is the relationship between First Line Response Systems and RedMan Training Gear?
RedMan Training Gear and First Line Response Systems are both divisions of Macho Products, Inc. We've taken our expertise in blunt trauma protection and expanded our product line to include duty gear. First Line Response Systems Disturbance Resolution Suits (the DRS-90, DRS-180 and the DRS-360) are ideal duty gear for crowd management, cell extractions and public disturbance resolution. While the First Line Response Systems gear can be worn and used in training, they were designed to be worn in duty applications and are easily worn with ballistic/stab resistant vests, duty belts and other gear.

Can I use the Disturbance Resolution Suits for training?
Yes - even though we have designed the DRS suits for duty, they are durable enough for training. Our FVTC/Training Division combines all our gear: the RedMan XP, RedMan WDS, First Line DRS-90, DRS-180 and First Line DRS-360. All of our RedMan training gear and First Line Response Duty gear may be worn interchangeably but still need to adhere to the warnings and use of safety coaches and properly trainer personnel.

Is the DRS line stab-resistant or bullet proof?
No - the DRS is strictly blunt trauma protection. However, the contoured fit is designed to enable you to wear your own bullet/stab vest underneath the DRS torso.

What are RedMan-approved Training Projectiles?
At this time, only Simunition® FX® Marking Cartridges. Other projectiles may be approved in the future.

When wearing the RedMan XP or WDS Instructor or student suits, is my head protected from kicks and strikes?
No. All RedMan headgear is designed to protect the head from accidental or unintentional contact. Remember, when the head is hit, the main injuries are to the neck and spinal area.

Do I have to wear safety goggles or a mouthpiece when wearing the RedMan Instructor or Student Suits?
Yes, when wearing all RedMan Head gear we strongly recommend the user wear safety goggles to protect their eyes, and a mouthpiece to protect their teeth in the event of injuries that may be sustained from head trauma contact.

Is there a CD or other instructional aids for using the RedMan Gear I can have access to?
Yes, we have an instructional CD to help you with identifying the RedMan parts and basic information of wearing, cleaning and repairing our RedMan gear. E-mail us for more information.
 
 Use

How portable is it?
If you purchase the RedMan Training Gear bag with your equipment, it is very easy to transport. We provide step-by-step instructions on how to nestle the gear to fit in the bag. You may use other bags, but this may present a problem for storage and fitting the RedMan equipment properly.

I own RedMan Training Gear, do I have to go through a RedMan class before I buy and use the RedMan gear?
Though it is not mandatory, it is strongly recommended you attend a RedMan 101 or RedMan 101 Plus training program to enhance the safety or your officers and instructor conducting the training.
 
 Benefits

How does your gear compare with other suits on the market?
The benefits are many:
  • 1. We are the only gear on the market today that is quickly and easily cleaned, spray disinfected and dried after each user. This saves on training time.
  • 2. Used according to instructions, RedMan keeps officers safer from blunt trauma and from blood-borne (HIV/AIDS, Hepatitis) and other pathogens.
  • 3. RedMan incorporates a modular design to allow for multiple various training scenario exercises.
  • 4. RedMan Training Gear is sized to fit a wide variety of students.
  • 5. RedMan training and duty gear is the only protective gear that may be worn in every situation you may be training in, from standing to ground, from the gym to the streets, from normal everyday environments to training in the water, and much more!
 
 Sizing

How does sizing work?
Click here to see our sizing charts. When choosing sizes, you'll want to select Head Gear and Body Guard sizes; the Body Guard size automatically determines the sizing for all the other components. Our RedMan sales team can assist you. The Velcro® strapping system and contoured design give you the flexibility to fit the same gear on many body types. It should be correctly sized, positioned and strapped on snugly to minimize shifting and possible related injuries. The RedMan modular system allows you to mix and match our gear not just for training but in sizing as well.
 
 Cleaning & Maintenance

Is the gear easy to clean?
Absolutely. RedMan is the only training gear on the market that is made of closed-cell foam and is easily cleaned and disinfected. No one wants to share sweat, blood and germs! This is extremely important in the age of AIDS, Hepatitis, and other body fungi diseases!

Can you decontaminate the RedMan Training and First Line Response Gear?
Yes, our closed cell foam and protective coverings allow you to use non oil-based soap, that can be wiped clean or allowed to air dry, ensuring you avoid direct contact with sun light.

Can it be washed?
RedMan Training Gear can be washed with warm soapy water and drip dried but is readily cleaned and disinfected between users during training sessions by thoroughly spraying it with RedMan's natural spray disinfectant (SaniZide® Plus) or with a fresh, mild bleach solution (1/4 cup bleach per gallon of water). Leave the gear wet for 10 minutes for broad-spectrum disinfecting. If bleach is used, wipe away any residue.

If any blood or other body substances are present, pre-clean the gear first using Standard Precautions, combining Body Substance Isolation and Universal Precautions (including the use of appropriate cleaning gloves, the isolation of substances, proper disposal of contaminated items, etc.) as defined by OSHA and the CDC. See product guide for more information on cleaning and disinfecting.

Can RedMan Training Gear be repaired?
Yes, there is a repair kit for all RedMan Training Gear (Instructor and Student). Instructions for using the repair kit are included or can be referenced by clicking here.

Can First Line Response Systems Gear be repaired?
First Line Response Gear is very rugged, but if major tears occur, it may be sent to a seamstress for repairs in the Nomex. For minor damage, it may be easily self-repaired with a few hand stitches.

How do I order Spare Parts or send RedMan equipment back for repair?
You can order Replacement Parts by calling the RedMan Training Gear Sales office at 800-865-7840. You can also find the replacement parts here.
 Training

What is the FVTC/RedMan Training?
Fox Valley Technical College (FVTC) and RedMan Training Division have merged to create the FVTC/RedMan Training section within the Criminal Justice Division of Fox Valley Technical College. Through the FVTC/RedMan Training you can take courses that will take your training to the highest level possible. These courses physically and mentally challenge each student. The instructors combine the most realistic training available through real world experiences, leadership, equipment and proper training to provide intense "hands-on" reality-based training. Check out the course descriptions.

Who do I contact for Training?
Contact Dave Young at 772-913-1615 or email him at RedmanTraining@aol.com or Ginger Howard - FVTC 866-780-9154

Where are the training courses held?
The courses are held at various locations all over the world. If you are hosting a course, you can select the location. The FVTC/RedMan staff will also work with you to customize a course to meet your specific needs.

What type of courses is offered?
Click here to see course descriptions. Click here to see a course calendar.

How do I become a FVTC-RedMan Training host site or location?
Just download and complete the FVTC-RedMan Training Host form and submit for review and approval.

What are the logistics needed for hosting a FVTC-RedMan Training Program?
Once you complete the host form and submit for approval, you will be sent a course logistic sheet to identify each course needs requirements

Are there any pre-requisites to attending courses?
No, other than the courses that offer Level I and Level II. You must take Level I in order to register for Level II.

Do I have to bring my own gear to the class?
No. We supply the high-quality RedMan training gear for our classes.

Do I need any special health or insurance coverage to attend the courses?
No, you are responsible for your own health and medical/dental insurance and must sign a student waiver and liability release form. Please read course descriptions for each RedMan Training class as some are very physically demanding.

Can I use the Disturbance Resolution Suits for training?
Yes - even though we have designed the DRS suits for duty, they are durable enough for training. Our FVTC/Training Division combines all our gear: the RedMan XP, RedMan WDS, First Line DRS-90, DRS-180 and First Line DRS-360.