We require purchase orders for all RedMan transactions and offer GSA pricing. If your order is placed by noon EST, RedMan will ship the same day, barring unforeseen circumstances.

Making Changes or Canceling Your Order After an Order Has Been Sent
If you need to make any changes to or cancel your order after you have sent it, please call Customer Service at 1-800-865-7840. Please note that your order may begin processing immediately after you place your order, and it may not be possible to change items on existing orders.

Payment
Sorry, RedMan products are not available for online purchasing. We take orders over the telephone, by email or fax with one of our sales associates.

Payment options are Visa, MasterCard, Discover, American Express, pre-payment with a money order, certified check, approved company check, or check approved by TeleCheck, C.O.D. NSF checks are automatically re-deposited and are subject to a $20 NSF fee if returned the second time.

Returns
We happily refund the purchase price of the merchandise, plus applicable sales tax, for any items that do not satisfy you. We will issue a credit on your account/credit card for items that are authorized. Please see our complete return policy for more details.

Product Availability
We try our best to fill all orders. Sometimes we underestimate demand and cannot get more in stock. We’ll let you know if an item is no longer available or will be delayed. We also reserve the right to limit quantities based on merchandise availability. We’ll tell you if RedMan is completely out-of-stock on an item or if the item is on back-order prior to completion of your order.

If we are temporarily out of stock, you can backorder an item by prepaying (including shipping). When the product is in stock, we’ll automatically ship it to you.